Privacy policy
This policy explains how Ridgeford Operations handles personal information when you visit https://ridgeford-operations.com, contact us or ask about our operations consulting services. It covers website inquiries and related correspondence. Information used during an agreed assignment may also be covered by the terms of that assignment.
Information we receive
The contact form asks for your name, email address and message. You may also provide a company name. We receive any other information you choose to include in your message or later correspondence. Please share only information relevant to your inquiry and that you are authorized to provide.
When you visit, the server receives connection information such as your IP address, requested page, request time and information sent by your browser. Hosting and email providers may process operational logs and delivery records. The form also uses a request reference to help prevent duplicate delivery when a submission is retried.
How we use information
We use inquiry information to respond, understand the work you are considering, discuss a possible assignment and maintain relevant correspondence. We use technical information to deliver the website and messages, investigate failures and protect the service against misuse.
Sending an inquiry does not subscribe you to a marketing mailing list. We do not sell inquiry information or use it for targeted advertising. The website does not run analytics or advertising trackers. Selecting a work area changes the page locally and does not create a saved visitor profile.
Who receives it
Messages are delivered by email to the people handling inquiries for Ridgeford Operations. Providers of website hosting, email delivery and mailbox services process information needed to perform those functions. Their processing may take place in locations where they operate.
We may disclose relevant information when required by law or when reasonably necessary to address fraud, misuse, a security incident or a legal claim. We do not publish your inquiry or provide it to other businesses for their own marketing.
Retention and security
Contact submissions are delivered by email. We do not maintain a separate website database of inquiries. Correspondence is retained according to the need to answer the inquiry, consider or carry out requested work, maintain relevant business records and meet legal obligations. A dispute or legal requirement may justify longer retention. Hosting and email providers may retain operational records under their own retention policies.
The form validates submitted fields, limits message size and includes measures intended to reduce automated submissions. These controls cannot guarantee security. Email and internet transmission carry risks, so an initial inquiry should not contain passwords or confidential production records. If detailed records are needed, we can discuss a suitable way to share them.
Your choices and requests
You can ask about information we hold, request a correction or ask for deletion by contacting contact@ridgeford-operations.com. Depending on the law that applies, you may have additional rights concerning access, deletion, portability or limits on use. We may need to verify your identity and retain information where a legal obligation or other permitted reason applies. We will explain any limit relevant to your request.
For privacy questions, contact Ridgeford Operations at contact@ridgeford-operations.com, call +1 (216) 667-0609 or write to 2801 East Camelback Road, Phoenix, AZ 85016, United States. This page will reflect material changes to our website privacy practices.